High Ingest Latency for search results

Incident Report for CVaaS

Resolved

This incident has been resolved.

Posted Aug 19, 2024 - 17:22 UTC

Monitoring

The indexing lag has cleared up, we're monitoring the situation.

Posted Aug 19, 2024 - 17:03 UTC

Identified

We have mitigated the issue and things are now catching up slowly. Search results are still stale by about half an hour for approximately 12.5% of search results.

Posted Aug 19, 2024 - 15:39 UTC

Investigating

We are currently experiencing high ingest latency affecting freshness of approximately 12.5% of search results.

We are investigating the issue and working on mitigation.

Posted Aug 19, 2024 - 15:10 UTC

This incident affected: euwest-2 (Core Platform, Events).