CVaaS Status

High Device Streaming Latency experienced on the Platform

Investigating - We are experiencing high device streaming latency on this affected cluster.

Some impact may be user visible, such as:
- A delay in processing streamed device data. Some events such as "Device stopped streaming" or "Streaming Latency Breached Threshold" may fire as a result of this. In this case, the device updates are behind schedule and will be processed with some delay during the impact window.
- There may be some stale data, or sporadic timeouts viewing parts of the UI.
- Some provisioning features may be delayed or timeout due to the high latency.

We are currently investigating the issue and working on mitigation. Thank you for your patience.
Sep 18, 2026 - 04:20 UTC

us-central1-a Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

Private Path Operational

us-central1-c Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

Private Path Operational

us-central1-b Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

us-4 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

us-5 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

us-6 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

na-northeast1-b Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

euwest-2 Degraded Performance

Core Platform Degraded Performance

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

eu-3 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

uk-1 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

apnortheast-1 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

ausoutheast-1 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

india-1 Operational

Core Platform Operational

Network Provisioning - Studios Operational

Network Provisioning - Classic (Containers & Configlets) Operational

Events Operational

Login Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Informational] CloudVision as-a-Service will no longer support TerminAttr versions 1.25 through 1.30 Jul `31`, `2026` `00:00`-`00:01` UTC

CloudVision as-a-Service will no longer support TerminAttr versions 1.25 through 1.30.

This is in line with our CloudVision Lifecycle Policy (https://www.arista.com/en/support/advisories-notices/end-of-support/24002-cloudvision-support-for-streaming-telemetry-agent).

While most CloudVision features will likely continue to function, any support for these older TerminAttr versions will be on a best-effort basis.

We strongly recommend upgrading your TerminAttr versions via CloudVision to a supported version.
Posted on Apr 30, 2026 - 17:43 UTC

[Informational] CloudVision as-a-Service will no longer officially support devices running EOS 4.26 or 4.27 trains starting April 20th, 2026 Sep `1`, `2026` `00:00`-`00:01` UTC

CloudVision as-a-Service will no longer officially support devices running EOS 4.26 or 4.27 trains starting April 20th, 2026. This is in line with our CloudVision Lifecycle Policy (https://www.arista.com/en/support/product-documentation/cloudvision-life-cycle-policy/eos-support). We won't remove existing support, but new CloudVision releases won't be tested with these older EOS trains. While most CloudVision features will likely continue to function, any support for these older trains will be on a best-effort basis. We strongly recommend upgrading your EOS devices via CloudVision to a supported release.
Posted on Aug 06, 2026 - 23:22 UTC

Planned Upgrade for Network Provisioning Services (APAC) Sep `24`, `2026` `18:00`-`19:00` UTC

Hello CloudVision as a Service Users,

Network Provisioning Workflow components, including Studios related features, will have planned maintenance window for maintenance and upgrade.

During this window using network provisioning related features is discouraged. Please plan accordingly.

Thank you for using CloudVision as a Service!
Posted on Sep 17, 2026 - 19:59 UTC

Planned Upgrade for Network Provisioning Services (EU) Sep `24`, `2026` `20:00`-`22:00` UTC

Hello CloudVision as a Service Users,

Network Provisioning Workflow components, including Studios related features, will have planned maintenance window for maintenance and upgrade.

During this window using network provisioning related features is discouraged. Please plan accordingly.

Thank you for using CloudVision as a Service!
Posted on Sep 17, 2026 - 19:59 UTC

Planned Upgrade for Network Provisioning Services (NA) Sep `25`, `2026` `01:00`-`03:30` UTC

Hello CloudVision as a Service Users,

Network Provisioning Workflow components, including Studios related features, will have planned maintenance window for maintenance and upgrade.

During this window using network provisioning related features is discouraged. Please plan accordingly.

Thank you for using CloudVision as a Service!
Posted on Sep 17, 2026 - 20:00 UTC

Past Incidents

Sep `18`, `2026`

Unresolved incident: High Device Streaming Latency experienced on the Platform.

Sep `17`, `2026`

No incidents reported.

Sep `16`, `2026`

No incidents reported.

Sep `15`, `2026`

Emergency Maintenance for Network Provisioning APIs

Completed - The scheduled maintenance has been completed.
Sep 15, 03:00 UTC

Update - For US and Canada regions, we are extending the maintenance by 1 hour. We apologize for the inconvenience.
Sep 15, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 01:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 22:41 UTC

Sep `14`, `2026`

No incidents reported.

Sep `13`, `2026`

No incidents reported.

Sep `12`, `2026`

No incidents reported.

Sep `11`, `2026`

No incidents reported.

Sep `10`, `2026`

Platform wide Disruption

Resolved - This incident has been resolved.
Sep 10, 04:03 UTC

Update - We are continuing to monitor until we have confirmed continued stability for several more hours. There will be no further updates unless the situation changes.
Sep 9, 22:56 UTC

Update - We have fully recovered, but we are continuing to monitor and proceed with cleanup activities.
Sep 9, 22:32 UTC

Monitoring - We have recovered from the re-trigger of the incident. We are monitoring.
Sep 9, 22:12 UTC

Identified - Unfortunately we had fully recovered, but underlying conditions have reforced the same impact. Our team is currently working on recovery.
Sep 9, 21:56 UTC

Update - We have fully recovered, but we are continuing to monitor and proceed with cleanup activities.
Sep 9, 21:10 UTC

Monitoring - We have recovered from the initial trigger of the incident. We are monitoring full recovery.
Sep 9, 20:38 UTC

Identified - We've identified the issues and in the process of recovery
Sep 9, 20:11 UTC

Investigating - We are currently investigating issue that is impacting NetDL platform on this service region.
Sep 9, 20:02 UTC

Sep `9`, `2026`

Sep `8`, `2026`

No incidents reported.

Sep `7`, `2026`

No incidents reported.

Sep `6`, `2026`

No incidents reported.

Sep `5`, `2026`

No incidents reported.

Sep `4`, `2026`

No incidents reported.