Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 2026 - 16:35 UTC
Investigating - We are aware of a subset of users experiencing issues logging in with SSO/SAML/OAuth. We are currently investigating the issue.
May 26, 2026 - 15:38 UTC
This is a courtesy notice for an upcoming planned maintenance activity.
We do not expect any downtime and no action is required from you.
Depending on your firewall and network configuration, devices may experience transient interruption in streaming to CVaaS as devices establish connections to the new set of IPs.
Resolved -
We experienced high device streaming latency on this affected cluster.
Some impact may be user visible, such as: - A delay in processing streamed device data. Some events such as "Device stopped streaming" or "Streaming Latency Breached Threshold" may fire as a result of this. In this case, the device updates are behind schedule and will be processed with some delay during the impact window. - There may be some stale data, or sporadic timeouts viewing parts of the UI. - Some provisioning features may be delayed or timeout due to the high latency.
This was due to an internal component upgrade in our cloud environment; we continue to work on decreasing the impact of this upgrade process. Thank you for your patience.
May 18, 13:35 UTC