All Systems Operational

us-central1-a ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
us-central1-c ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
us-central1-b ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
euwest-2 ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
apnortheast-1 ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
ausoutheast-1 ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
na-northeast1-b ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
uk-1 ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
india-1 ? Operational
Core Platform Operational
Network Provisioning Operational
Events Operational
Login Operational
CV-CUE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Event Notification system issue
Resolved - We discovered a security issue in the CloudVision Service that impacts customers who have configured the Event Notification system to send events to a syslog platform with TLS configured. The issue only impacts the event notification messages themselves sent over syslog to the syslog platform, and does not impact the security of any other part of the system. We have deployed a mitigation to all production clusters. This issue does not impact any on-prem CloudVision releases.

Only a limited number of customers were affected. Tenants on the regions ausoutheast-1, apnortheast-1 or us-central1-a have been impacted by this issue since April 16th, 2025. All other regions have been impacted since March 24th, 2025.

At this time we are preparing a post-mortem and will provide a more detailed update in the future.
May 9, 20:14 UTC
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Planned Upgrade for Network Provisioning Services
Completed - The scheduled maintenance has been completed.
May 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 00:00 UTC
Scheduled - Hello CVaaS Users,

Network Provisioning Workflow components, including Studios related features, will have planned maintenance window for maintenance and upgrade.

During this window using network provisioning related features is discouraged. Please plan accordingly.

Thank you for using CVaaS!
Apr 29, 19:12 UTC
May 5, 2025
Planned Upgrade for Network Provisioning Services (EU)
Completed - The scheduled maintenance has been completed.
May 5, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:00 UTC
Scheduled - Hello CVaaS Users,

Network Provisioning Workflow components, including Studios related features, will have planned maintenance window for maintenance and upgrade.

During this window using network provisioning related features is discouraged. Please plan accordingly.

Thank you for using CVaaS!
Apr 29, 19:12 UTC
Planned Upgrade for Network Provisioning Services (APAC)
Completed - The scheduled maintenance has been completed.
May 5, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:00 UTC
Scheduled - Hello CVaaS Users,

Network Provisioning Workflow components, including Studios related features, will have planned maintenance window for maintenance and upgrade.

During this window using network provisioning related features is discouraged. Please plan accordingly.

Thank you for using CVaaS!
Apr 29, 19:11 UTC
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
Gap in data derived from streaming telemetry for subset of features
Resolved - On Wednesday, 2025-04-30, our team identified some issues in the Topology view due to incorrect tagging.

On Friday, 2025-05-02 at 9:00UTC, our team identified that this was caused by a bug in our data analysis infrastructure pipeline that had the potential to result in similar inconsistencies. In order to address this, we performed a rollback of all of the data analysis backend infrastructure. Most analytic pipelines were not affected by this rollback, and telemetry data will be visible as expected.

However, between 12:00 UTC and 14:00 UTC, for a subset of derived analytics data, there was an unexpected incompatibility between the version we rolled back to and a database component. Once we identified the issue with the rollback, we identified that this subset was not affected by the original bug and we reverted the rollback.

The impact of this data gap is that when you are viewing historical telemetry from this period of time you will see incomplete data on the Pathfinder, UNO, or Endpoints pages.

We've identified the bug in our database ingestion layer that caused this incompatibility, as normally it is safe to rollback. We are also conducting a postmortem investigation to come up with specific action items to prevent this from reoccurring in the future.
May 2, 12:00 UTC
May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

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