High Device Streaming Latency experienced on the Platform

Incident Report for CVaaS

Resolved

This is a retroactive post for the event that occurred on us1b on August 8th, 2:41 UTC that lasted about 10minutes.

Some impact may have been user visible, such as:
- There is no data loss, however due to delay in processing streamed device data, some events such as "Device stopped streaming" or "Streaming Latency Breached Threshold" may fire. Please note that there is no data loss and all data will be processed with some delay during the impact window.
- There may be some stale data, or sporadic timeouts viewing parts of the UI.

We are currently investigating the issue and working on mitigation. Thank you for your patience.

Posted Aug 08, 2025 - 16:23 UTC

This incident affected: us-central1-b (Core Platform).