High Device Streaming Latency experienced on the Platform

Incident Report for CVaaS

Resolved

We experienced high device streaming latency on this affected cluster.

Some impact may be user visible, such as:
- A delay in processing streamed device data. Some events such as "Device stopped streaming" or "Streaming Latency Breached Threshold" may fire as a result of this. In this case, the device updates are behind schedule and will be processed with some delay during the impact window.
- There may be some stale data, or sporadic timeouts viewing parts of the UI.
- Some provisioning features may be delayed or timeout due to the high latency.

This was due to an internal component upgrade in our cloud environment; we continue to work on decreasing the impact of this upgrade process. Thank you for your patience.

Posted May 18, 2026 - 13:35 UTC

This incident affected: us-central1-b (Core Platform, Network Provisioning, Events, Login, CV-CUE).